:root { --primary-color: #ff6b00;
--primary-hover: #0052a3;
--secondary-color: #f0f0f0; --user-message-bg: #ff6b00;
--user-message-color: #ffffff;
--agent-message-bg: #f0f0f0;
--agent-message-color: #333333; --quick-reply-bg: #ffffff;
--quick-reply-border: #ff6b00;
--quick-reply-color: #ff6b00;
--quick-reply-hover-bg: #ff6b00;
--quick-reply-hover-color: #ffffff; --chat-width: 380px;
--chat-height: 600px;
--launcher-size: 60px; --spacing-sm: 8px;
--spacing-md: 16px;
--spacing-lg: 24px; --border-radius: 8px;
--message-radius: 18px; --shadow-sm: 0 2px 8px rgba(0, 0, 0, 0.1);
--shadow-md: 0 4px 16px rgba(0, 0, 0, 0.15);
--shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.2);
} * {
margin: 0;
padding: 0;
box-sizing: border-box;
}
body {
font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
font-size: 14px;
line-height: 1.5;
}
.hidden {
display: none !important;
} .chat-launcher {
position: fixed;
bottom: 20px;
right: 20px;
width: var(--launcher-size);
height: var(--launcher-size);
background: var(--primary-color);
border-radius: 50%;
display: flex;
align-items: center;
justify-content: center;
cursor: pointer;
box-shadow: var(--shadow-lg);
transition: all 0.3s ease;
z-index: 999999999999!important;
}
.chat-launcher:hover {
background: var(--primary-hover);
transform: scale(1.1);
}
.chat-launcher svg {
width: 28px;
height: 28px;
} .chat-window {
position: fixed;
bottom: 100px;
right: 20px;
width: var(--chat-width);
height: var(--chat-height);
background: white;
border-radius: var(--border-radius);
box-shadow: var(--shadow-lg);
display: flex;
flex-direction: column;
z-index: 1001;
overflow: hidden;
transition: all 0.3s ease;
} .chat-header {
background: var(--primary-color);
color: white;
padding: var(--spacing-md);
display: flex;
justify-content: space-between;
align-items: center;
}
.chat-header-info {
display: flex;
align-items: center;
gap: var(--spacing-sm);
}
.chat-avatar {
width: 40px;
height: 40px;
background: rgba(255, 255, 255, 0.3);
border-radius: 50%;
background-image: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="white"><path d="M12 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm0 2c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z"/></svg>');
background-size: 24px;
background-repeat: no-repeat;
background-position: center;
}
.chat-header h3 {
font-size: 16px;
font-weight: 600;
margin: 0;
}
.chat-header p {
font-size: 12px;
opacity: 0.9;
margin: 0;
}
.close-button {
background: none;
border: none;
color: white;
cursor: pointer;
padding: 4px;
display: flex;
align-items: center;
justify-content: center;
border-radius: 4px;
transition: background 0.2s;
}
.close-button:hover {
background: rgba(255, 255, 255, 0.2);
} .confirm-modal {
position: absolute;
top: 0;
left: 0;
right: 0;
bottom: 0;
background: rgba(0, 0, 0, 0.5);
display: flex;
align-items: center;
justify-content: center;
z-index: 10;
animation: fadeIn 0.2s ease;
}
@keyframes fadeIn {
from { opacity: 0; }
to { opacity: 1; }
}
.confirm-modal-content {
background: white;
border-radius: var(--border-radius);
padding: var(--spacing-lg);
margin: var(--spacing-md);
max-width: 320px;
box-shadow: var(--shadow-lg);
animation: slideUp 0.3s ease;
}
@keyframes slideUp {
from {
opacity: 0;
transform: translateY(20px);
}
to {
opacity: 1;
transform: translateY(0);
}
}
.confirm-modal-content p {
margin: 0 0 var(--spacing-md) 0;
color: var(--text-color);
line-height: 1.5;
text-align: center;
}
.confirm-modal-actions {
display: flex;
gap: var(--spacing-sm);
justify-content: center;
}
.confirm-button {
padding: 10px 20px;
border: none;
border-radius: 6px;
cursor: pointer;
font-size: 14px;
font-weight: 500;
transition: all 0.2s ease;
}
.confirm-yes {
background: #ff6b00;
color: white;
}
.confirm-yes:hover {
background: #e55d00;
transform: translateY(-1px);
box-shadow: var(--shadow-sm);
}
.confirm-no {
background: var(--secondary-color);
color: var(--text-color);
}
.confirm-no:hover {
background: #e0e0e0;
} .chat-messages {
flex: 1;
overflow-y: auto;
padding: var(--spacing-md);
background: #f9f9f9;
display: flex;
flex-direction: column;
gap: var(--spacing-sm);
}
.chat-messages::-webkit-scrollbar {
width: 6px;
}
.chat-messages::-webkit-scrollbar-track {
background: #f0f0f0;
}
.chat-messages::-webkit-scrollbar-thumb {
background: #c0c0c0;
border-radius: 3px;
} .message {
display: flex;
gap: var(--spacing-sm);
animation: slideIn 0.3s ease;
}
@keyframes slideIn {
from {
opacity: 0;
transform: translateY(10px);
}
to {
opacity: 1;
transform: translateY(0);
}
}
.message.user {
flex-direction: row-reverse;
}
.message-avatar {
width: 32px;
height: 32px;
border-radius: 50%;
background: var(--secondary-color);
flex-shrink: 0;
background-image: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="%23666"><path d="M12 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm0 2c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z"/></svg>');
background-size: 20px;
background-repeat: no-repeat;
background-position: center;
}
.message.user .message-avatar {
background: var(--primary-color);
background-image: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="white"><path d="M12 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm0 2c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z"/></svg>');
background-size: 20px;
background-repeat: no-repeat;
background-position: center;
}
.message-content {
max-width: 70%;
}
.message-bubble {
padding: 10px 14px;
border-radius: var(--message-radius);
word-wrap: break-word;
}
.message.user .message-bubble {
background: var(--user-message-bg);
color: var(--user-message-color);
border-bottom-right-radius: 4px;
}
.message.agent .message-bubble {
background: var(--agent-message-bg);
color: var(--agent-message-color);
border-bottom-left-radius: 4px;
}
.message-time {
font-size: 11px;
color: #999;
margin-top: 4px;
padding: 0 4px;
}
.message.user .message-time {
text-align: right;
} .message-image {
max-width: 200px;
border-radius: var(--spacing-sm);
margin-top: var(--spacing-sm);
cursor: pointer;
transition: transform 0.2s;
}
.message-image:hover {
transform: scale(1.05);
} .link-button {
display: inline-flex;
align-items: center;
gap: 8px;
padding: 10px 16px;
margin: 4px 4px 4px 0;
background: white;
border: 2px solid #e0e0e0;
border-radius: 25px;
color: #333;
text-decoration: none;
font-size: 14px;
font-weight: 500;
transition: all 0.2s ease;
cursor: pointer;
}
.link-button:hover {
transform: translateY(-2px);
box-shadow: var(--shadow-sm);
}
.link-button svg {
flex-shrink: 0;
}
.link-email {
border-color: #ff6b00;
color: #ff6b00;
}
.link-email:hover {
background: #ff6b00;
color: white;
}
.link-email:hover svg {
stroke: white;
}
.link-whatsapp {
border-color: #25D366;
color: #25D366;
}
.link-whatsapp:hover {
background: #25D366;
color: white;
}
.link-whatsapp:hover svg {
fill: white;
}
.link-phone {
border-color: #ff6b00;
color: #ff6b00;
}
.link-phone:hover {
background: #ff6b00;
color: white;
}
.link-phone:hover svg {
stroke: white;
}
.link-web {
border-color: #666;
color: #666;
}
.link-web:hover {
background: #666;
color: white;
}
.link-web:hover svg {
stroke: white;
} .message-bubble .link-button {
display: inline-flex !important;
width: fit-content !important;
max-width: 100%;
} .quick-replies .link-button {
display: inline-flex !important;
width: fit-content !important;
max-width: 100%;
} .quick-replies {
display: flex;
flex-direction: column;
align-items: flex-start;
gap: var(--spacing-sm);
margin-top: var(--spacing-sm);
animation: slideIn 0.3s ease;
}
.quick-reply-button {
background: var(--quick-reply-bg);
border: 2px solid var(--quick-reply-border);
color: var(--quick-reply-color);
padding: 8px 16px;
border-radius: 20px;
cursor: pointer;
font-size: 14px;
font-weight: 500;
transition: all 0.2s ease;
white-space: normal;
word-break: break-word;
text-align: left;
width: 100%;
align-self: stretch;
}
.quick-reply-button:hover {
background: var(--quick-reply-hover-bg);
color: var(--quick-reply-hover-color);
transform: translateY(-2px);
box-shadow: var(--shadow-sm);
} .carousel-container {
display: flex;
flex-direction: column;
gap: 12px;
margin: var(--spacing-sm) 0;
animation: slideIn 0.3s ease;
}
.carousel-card {
background: white;
border: 1px solid #e0e0e0;
border-radius: var(--border-radius);
padding: var(--spacing-md);
box-shadow: var(--shadow-sm);
display: flex;
flex-direction: column;
gap: var(--spacing-sm);
}
.card-image {
width: 100%;
height: 150px;
object-fit: cover;
border-radius: var(--border-radius);
margin-bottom: var(--spacing-sm);
}
.card-title {
font-weight: 600;
font-size: 16px;
color: #333;
}
.card-description {
font-size: 14px;
color: #666;
line-height: 1.4;
}
.card-actions {
display: flex;
flex-direction: column;
gap: var(--spacing-sm);
margin-top: auto;
}
.card-action-button {
background: var(--primary-color);
color: white;
border: none;
padding: 10px 16px;
border-radius: 6px;
cursor: pointer;
font-size: 14px;
font-weight: 500;
transition: all 0.2s ease;
text-align: center;
}
.card-action-button:hover {
background: var(--primary-hover);
transform: translateY(-1px);
box-shadow: var(--shadow-sm);
} .typing-indicator {
display: flex;
align-items: center;
gap: 4px;
padding: 12px 16px;
background: var(--agent-message-bg);
border-radius: var(--message-radius);
width: fit-content;
margin: 0 var(--spacing-md);
}
.typing-indicator span {
width: 8px;
height: 8px;
background: #999;
border-radius: 50%;
animation: typing 1.4s infinite;
}
.typing-indicator span:nth-child(2) {
animation-delay: 0.2s;
}
.typing-indicator span:nth-child(3) {
animation-delay: 0.4s;
}
@keyframes typing {
0%, 60%, 100% {
transform: translateY(0);
opacity: 0.7;
}
30% {
transform: translateY(-10px);
opacity: 1;
}
} .chat-input-area {
display: flex;
align-items: center;
gap: var(--spacing-sm);
padding: var(--spacing-md);
background: white;
border-top: 1px solid #e0e0e0;
}
.attach-button {
background: none;
border: none;
color: #666;
cursor: pointer;
padding: 8px;
display: flex;
align-items: center;
justify-content: center;
border-radius: 50%;
transition: all 0.2s;
}
.attach-button:hover {
background: var(--secondary-color);
color: var(--primary-color);
}
.message-input {
flex: 1;
border: 1px solid #e0e0e0;
border-radius: 20px;
padding: 10px 16px;
font-size: 14px;
outline: none;
transition: border-color 0.2s;
}
.message-input:focus {
border-color: var(--primary-color);
}
.send-button {
background: var(--primary-color);
border: none;
color: white;
cursor: pointer;
padding: 10px;
display: flex;
align-items: center;
justify-content: center;
border-radius: 50%;
transition: all 0.2s;
}
.send-button:hover {
background: var(--primary-hover);
transform: scale(1.1);
}
.send-button:disabled {
background: #ccc;
cursor: not-allowed;
transform: none;
} .loading-bar {
height: 3px;
background: #e0e0e0;
overflow: hidden;
}
.loading-progress {
height: 100%;
background: var(--primary-color);
animation: loading 1.5s infinite;
}
@keyframes loading {
0% {
width: 0;
margin-left: 0;
}
50% {
width: 50%;
margin-left: 25%;
}
100% {
width: 0;
margin-left: 100%;
}
} @media (max-width: 480px) {
.chat-window {
bottom: 0;
right: 0;
left: 0;
width: 100%;
height: 100vh;
border-radius: 0;
}
.chat-launcher {
bottom: 10px;
right: 10px;
}
} .message-bubble strong {
font-weight: 700;
}
.message-bubble em {
font-style: italic;
}
.message-bubble del {
text-decoration: line-through;
opacity: 0.8;
}
.message-bubble code {
font-family: 'Courier New', Courier, monospace;
font-size: 12px;
background: rgba(0, 0, 0, 0.08);
padding: 1px 5px;
border-radius: 4px;
word-break: break-all;
}
.message.user .message-bubble code {
background: rgba(255, 255, 255, 0.25);
}
.message-bubble ul {
list-style: disc;
padding-left: 18px;
margin: 4px 0;
}
.message-bubble li {
margin: 2px 0;
} .text-center {
text-align: center;
}
.system-message {
text-align: center;
color: #999;
font-size: 12px;
margin: var(--spacing-md) 0;
}